State Farm® Insurance Agent Rick Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erin Soulchin
February 25, 2026
5
out of
5
rating by Erin Soulchin
"Nathan was incredibly helpful getting a new policy set up for my son. He answered all our questions and made the process so quick and easy."
We responded:
"We’re glad Nathan could assist you with your son's new policy! It’s great to know he made the process smooth and answered all your questions. Thanks for sharing your experience!"
Belinda Smith
February 23, 2026
5
out of
5
rating by Belinda Smith
"Carrie was wonderful to work with!! She is an awesome lady."
We responded:
"Thanks so much for your kind words, Belinda! We’re thrilled to hear that Carrie was wonderful to work with—she truly is an awesome lady who always puts her heart into helping others. We appreciate you taking the time to share your experience and hope to assist you again in the future!
"
Cheri Heinzerling
February 21, 2026
5
out of
5
rating by Cheri Heinzerling
"We have been working with Carla for over 30 years and she's always went above and beyond to take care of even the small things."
We responded:
"Thank you so much, Cheri! We’re lucky to have had Carla on the team for over 30 years, and she truly cares about every detail. We’re glad it shows in the service she provides. We appreciate your kind words and continued support!
"
Brian Heath
February 13, 2026
5
out of
5
rating by Brian Heath
"Carla is always the best!"
We responded:
"Hi Brian,
Thank you for your wonderful feedback! We’re so happy to hear that Carla continues to provide you with the best service. We’ll be sure to pass along your kind words to her!
"
Nicki Ferguson
February 10, 2026
5
out of
5
rating by Nicki Ferguson
"Always have great customer service. Perfect roadside assistance. And much much more. Great prices as well."
We responded:
"Thank you so much for taking the time to let us know! It really means a lot to me and the whole team to know that our customer service and roadside assistance have made a difference for you. We genuinely care about making things easy and affordable for you, and your support truly motivates us. Looking forward to being here for you anytime you need!"
Rick Gruhlke
February 9, 2026
5
out of
5
rating by Rick Gruhlke
"Staff alway ver friendly and helpful...thanks"
We responded:
"We really appreciate your feedback! It’s great to know Carrie made a positive impression. Thanks for taking the time to share your experience!"
Lou Ann Kramer
February 3, 2026
5
out of
5
rating by Lou Ann Kramer
"We met with Carla Christian i in to go over our automobile insurance. We had some questions about changes to our coverage. She had checked our policies and had notes prepared when we got there. Explained everything, answered our questions. Also took time to go thru all our insurance policies we have with them, made sure we were up to date & all on the same page.
We have been State Farm customers for many years. Carla is one of the reasons we stay with State Farm. She’s so helpful anytime I call. Very knowledgeable, efficient, and takes care of any concerns immediately."
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Carla provided thorough, knowledgeable, and attentive service during your automobile insurance review. It’s wonderful that she took the time to go through all your policies to ensure everything is up to date and clear. We truly appreciate your loyalty to State Farm over the years, and Carla is certainly a valuable part of our team. Please don’t hesitate to reach out if you need anything else—we’re always here to help!
"
Kristen Schoewe
February 2, 2026
5
out of
5
rating by Kristen Schoewe
"Carla was very helpful and answered all my questions. Gave us piece of mind with some decisions we needed to make regarding our home insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Carla was able to help and answer all your questions. It's great to know she provided you with peace of mind as you made important decisions about your home insurance. We appreciate your trust and are always here if you need anything else!"
Alec Trumpower
January 30, 2026
5
out of
5
rating by Alec Trumpower
"Nathan did a fantastic job ensuring that my wife and I have total and complete Life Insurance coverage. Now we know that if the worst ever happened, we’d be taken care of."
We responded:
"Alec, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Ruby’s Team—we are always here to help!"
Bear Bones Phones LLC
January 21, 2026
5
out of
5
rating by Bear Bones Phones LLC
"Nathan @ Rick Rubys State Farm is a beast 🫡"
We responded:
"Thank you so much for the awesome review! We're thrilled to hear that Nathan provided you with beast-level service. We appreciate your support and look forward to continuing to serve you! 🫡"
Greg Bodkin
December 2, 2025
5
out of
5
rating by Greg Bodkin
"One 3 minute phone call to Carrie at Rick Ruby State Farm saves a boat load of time in the future. Carrie helped combine 5 separate policy payments into one monthly payment. No more time wasted making multiple payments. It sure will help with budgeting. Carrie was great to work with."
We responded:
"Thank you for sharing your positive experience! It’s wonderful to hear that Carrie at Rick Ruby State Farm was able to simplify your payments and help with your budgeting. Combining multiple policies into one monthly payment definitely saves time and reduces hassle. We appreciate you taking the time to highlight her excellent service!"
Mallory Logan
October 16, 2025
5
out of
5
rating by Mallory Logan
"Friendly, prompt, and professional! I would highly recommend State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jim Waller
September 18, 2025
5
out of
5
rating by Jim Waller
"Nathan was extremely helpful. I had him run numbers for me multiple different ways and he was very quick with his response times."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Nathan; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Debra Maloney
September 3, 2025
5
out of
5
rating by Debra Maloney
"Carrie has been very professional.and very caring. I enjoyed talking to her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know Carrie took good care of your service at our State Farm office. We are lucky to have her! If you ever have any questions or need assistance, we’re here to help!"
Willow Stys
June 19, 2025
5
out of
5
rating by Willow Stys
"Like it so far"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kate McGinnis
June 8, 2025
5
out of
5
rating by Kate McGinnis
"Christa and the team from Rick’s office were great. We had to work with them on a complicated life insurance issue and they were knowledgeable, responsive, and dedicated to solving the issues at hand. Really appreciate their great work. Highly recommended."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Cheryl Ickes
June 5, 2025
5
out of
5
rating by Cheryl Ickes
"Awesome customer service,Steve is fantastic. He managed to save me a lot on my insurance. I am very greatful! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Craig Wood
May 22, 2025
5
out of
5
rating by Craig Wood
"Nathan was extremely helpful, well versed on the insurance offerings and very professional and pleasant to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michael Powers
May 22, 2025
5
out of
5
rating by Michael Powers
"Nathan was extremely helpful with our families insurance conversion. Very thorough and timely with responses. Polite and professional individuals working at this agency.
Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Danny Green
May 20, 2025
5
out of
5
rating by Danny Green
"Nathan was super easy to work with. Highly recommend. Saved me a ton of money on insurance policies. Thanks."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Nathan; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Luke Covol
May 13, 2025
5
out of
5
rating by Luke Covol
"Great customer service. Nathan was very Friendly and Helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kim Mazza
April 30, 2025
5
out of
5
rating by Kim Mazza
"I cannot stress enough how pleased I am with Rick Ruby's State Farm. Nathan was very professional and easy to work with. He is definitely an asset to State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bre Reese
April 3, 2025
5
out of
5
rating by Bre Reese
"Rick Ruby's office has always been a wonderful support appreciate him and his office in our community thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Coyah Davis
March 18, 2025
5
out of
5
rating by Coyah Davis
"They got me covered fast with a great quote. Very pleasant."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
mikel rempe
March 15, 2025
5
out of
5
rating by mikel rempe
"Nathan was absolutely amazing and kept in contact with me, Carla always is an amazing help and the communication is great."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."